Back to Function

Privacy Information

Effective January 1, 2004, the government implemented the Personal Information Protection and Electronic Documents Act (PIPEDA). Our Office Privacy Policies regarding this act are found listed in our waiting room. If you would like a copy of this please let us know.

Regarding our Office Policies, we would like your informed consent. This means that we want you to understand the services we hope to provide to you, the cost involved, and what we do with personal information we obtain about you. An in-depth copy of Back to Functions’ Privacy Policy is posted in our reception office. It outlines what our office is doing to ensure that:

  • Only necessary information is collected about you
  • We only share your information with your consent
  • Storage, retention and destruction of your personal information complies with existing legislation, and privacy protection protocols
  • Our privacy protocols comply with privacy legislation, standards of our regulatory body and the law

We understand the importance of protecting your personal information. To help you understand how we are doing that, we have outlined here how our office is using and disclosing your information. This office will collect, use and disclose information about you for the following purposes:

  • To deliver safe and efficient patient care
  • To identify and to ensure continuous high quality service
  • To assess your health needs
  • To provide health care
  • To advise you of treatment options
  • To enable us to contact you and establish and maintain communication with you
  • To offer and provide treatment, care and services in relationship to your health
  • To allow us to maintain communication and contact with you to distribute health care information and to book and confirm appointments
  • To allow us to efficiently follow up for treatment, care and billing
  • To collect delinquent accounts via a collection agency
  • To complete and submit claims for third party adjudication and payment
  • To forward necessary medical/legal reports to your insurance company, lawyer and /or doctor
  • To prepare materials for the Health Professions Appeal and Review Board
  • To invoice for goods and services
  • To process debit and credit card payments
  • To assist this office to comply with all regulatory requirements
  • To comply generally with the law